Friendly Customer Service

I’m sitting on a bus as I write this, on my way to a meeting, and an elderly couple just came and sat down next to me and they were commenting on how lovely it was to have a very happy pleasant driver on the bus today. They were quite right, he was indeed very...

10 Surprising Reasons Why You Should Be Using DiaryBooker

Reduce no-shows You know of course that no-shows are a BIG problem for appointment-based businesses. And one of the main causes are because customers simply forget to turn up! With DiaryBooker, you can motivate your client to keep their commitment through automated...

How much is your data worth to you?

Back in October 2012 I dropped my laptop and I lost EVERYTHING that was on there, including some pretty vital business files. I sent it off to two different data recovery companies. You know the kind that the police use to recover data from crime scenes! However,...

Why is DiaryBooker better than a paper diary?

Recently I was asked this question by my local FSB advisor and I have been asked similar questions in the past but not as often as I would imagine, so i thought its likely to be one of those questions that you might be thinking, but may not actually ask out loud....

Making Groupon work for you

Referral Master Tip # 52: SPECIAL GUEST TIP from Page 67 of How to make GroupOn actually work for you… Maybe you have wondered if something like Groupon is something that you might like to use, but have heard stories about how businesses that do use them get a...

Our Story: DiaryBooker

Back in 2009 a hairdresser friend of mine told me about how someone had come into his salon and tried to sell him a booking system for a silly amount per month. He went on to ask me if I could create something that does the same job for less! I thought about it for...